Employer ordered to pay €15,000 to ex-employee with stammer

In what continues to be a problem area for employers, discrimination under employment equality legislation needs to be understood to avoid expensive financial and reputational consequences.

This risk of breaching employment equality laws was highlighted in a recent case where the Workplace Relations Commission (WRC) ordered an agricultural machinery manufacturer to pay €15,000 in compensation for a discriminatory dismissal.

It’s a “communication thing”

Working as a design engineer, the employee had over 30 years’ experience and had worked with his new employer for less than 12 months. He alleged that he was dismissed due to his severe speech impediment.

When he interviewed for the role in 2016 he made the employer aware of his stammer, which at the time was not an issue.

Use of app

While employed with the business, the employee’s boss suggested he use a ‘text to speech’ app. The app allowed the employee to type in what he wanted to say, which the app would then relay.

However, the employee found the app unsuitable, saying that the process took longer than it did to say it with his stammer and that the volume was too low.

Without warning, the employee’s boss told him “we’re parting company. It’s not working out.” The employee questioned this decision and was told that his “designs were good, it’s the whole communication thing.” His boss went on to say that he needed someone who could communicate with dealers and customers, not just design.

The employee submitted a complaint, under the Employment Equality Acts 1998 – 2015 contending that his employer discriminated against him by dismissing him for reasons based on his disability.

Employer’s position

In their defence, the employer focused on two aspects of the employee’s position. They first argued that the employee was aware that he was hired on a six-month fixed-term contract that was extended for a further six months. The employer submitted that the termination of employment resulted solely from the expiry of the second fixed-term contract.

The employer also argued that the reason for the dismissal was performance-related and that the employee did not have the required ability for the technical facets of the job.

Workplace Relations Commission decision

The WRC found that there was insufficient evidence to support either of the employer’s arguments. The WRC ruled that the employee was not properly informed about the nature of his employment and that he was within his rights to assume that his role was permanent.

The WRC also found no evidence that the employee was not capable of performing the technical duties of his role. The employee submitted details of a text message from a colleague to support his argument that his work was of a high standard.

As the employee had successfully made a prima facie case that the employer had made a discriminatory dismissal on the ground of disability, the burden of proof shifted to the employer to show that it had exercised its responsibility to make reasonable accommodations to allow the employee to remain in employment.

Although the WRC accepted that the use of the text to speech app showed a willingness to assist, overall the employer failed to properly investigate and address any work-related issues connected with his disability.

The WRC ruled that the employee’s complaint of discrimination was well founded and ordered the employer to pay him €15,000 in compensation.

Reduce the risk of discrimination claims

The law on reasonable accommodation and discrimination in employment is a complex area that employers can’t afford to ignore. Call us today to discuss this or any other employment issues that might pose a risk to your business.

If you would like further complementary advice on employment equality laws, our advisors are ready to take your call. Call us on 01 886 0350 or request a callback here.

Book a call with a consultant

Complete the form below and a consultant will call you as soon as possible.

Book a call with a consultant

Complete the form below and a consultant will call you as soon as possible.

Latest Resources

Employer’s guide to lay-off in Ireland

lay-off in Ireland
It’s common for businesses facing a downturn in trade to let employees go on a temporary basis. As an employer, you may also need to […]

Long-term sickness absence: When to conduct an informal welfare meeting

Everyone gets sick, so short-term sickness absence is something all employers will have to deal with from time to time and tends to cause minimal […]

Notice periods: an employer’s guide

Notice periods: an employer’s guide
Notice Period: Within a business, it’s constantly necessary to re-evaluate and adjust workforce planning. Whether this is due to employees looking for different career paths […]

Olga Shevchenko

Director/Advocate, Immigration Advice Bureau

Olga Shevchenko specialises in immigration advocacy and consultancy, in particular, employment permit, visas, family reunification, citizenship, etc, for those seeking to visit, reside or invest in Ireland.

Olga provides extensive information, knowledge, and support to her clients, enabling access to positive solutions for people struggling to handle the immigration law.

Minister Neale Richmond

Minister of State, Department of Enterprise, Trade and Employment

Neale Richmond TD was appointed as Minister of State at the Department of Enterprise, Trade and Employment with special responsibility for Employment Affairs and Retail Business and the Department of Social Protection in January 2023.

Much of his work at the Department of Enterprise, Trade and Employment is with businesses, workers, their representative bodies and the State Agencies to ensure that the economic recovery and growth extends to all parts of the country. He works closely with the SME sector, including retail, on building resilience and on the transition to the green and digital economies.

Mark Carpenter

Director of Regulatory & Corporate Affairs, Sky

Mark Carpenter is Director of Regulatory & Corporate Affairs at Sky Ireland. In this role he has responsibility for External and Internal Communications, Public Policy and Regulatory Affairs and the company’s ‘Bigger Picture’ (CSR) programme. He also works closely with Sky Group teams on a variety of matters, in particular our partnerships with domestic broadcasters.

Prior to working at Sky, Mark worked as a Policy Officer in Houses of the Oireachtas and as a Management Consultant at Accenture. He has a BA in History from Oxford University and a PhD in Political Science from Trinity College Dublin.

Nora Cashe

Litigation and Compliance Manager, Peninsula

Nóra studied Law in Griffith College Dublin and qualified as a Barrister in 2008, practising in the area of Criminal law. She is also member of the Irish Employment Law Association.

Nora has extensive experience representing clients at Employment Tribunal hearings, Conciliation / Mediation meetings before both the Workplace Relations Commission and the Labour Court. 

Nóra is a member of the Irish Employment Law Association and engages with the WRC Adjudication Service as part of their stakeholder engagement forum.

Deiric McCann

Managing Director, Genos International Europe

Deiric McCann leads Genos International Europe – The EU division of a world-leading provider of emotional intelligence solutions. 

With over two decades experience at the highest levels of management, Deiric supports clients to develop the resilience, emotional intelligence, psychological safety and engagements of their employees.

Rhiannon Coyne

Senior HR Consultant, Graphite HRM

Rhiannon Coyne is a Senior HR Consultant at Graphite HRM and will be providing an overview of best practice on how to deal with complaints of bullying and harassment in the workplace. 

With a number of recent updates to employment laws, Rhiannon will take a closer look at employment equality and how it is interlinked to Health & Safety and what employers can learn from recent case laws.

David Begg

Chairman, Workplace Relations Commission

David Begg was appointed Chairperson of the Workplace Relations Commission (WRC) in January 2021.

David is also a professor at Maynooth University Institute of Social Sciences. Mr Begg’s extensive history in the trade union movement included leading the ESB Officers Association and Irish Congress of Trade Unions, stepping away from the latter in 2001 to chair international aid agency Concern.

David Begg was also previously a director of the Central Bank of Ireland between 1995 and 2010.