Deliveroo calls for new ‘charter for secure and flexible work’

9 to 5 employment is in danger.

It’s on the clock, and time is ticking.

It’s having to battle with the growth of more flexible working arrangements. ‘Gig’ style employment, for example, is on the rise, with companies like Deliveroo driving its growth.

Deliver who?

Deliveroo is an online food delivery company who first took to the streets of Ireland in 2015. Deliveroo’s online platform connects people who are available to perform personal services with end-users.

Deliveroo’s technology has created an employment law headache, as it is not clear what the employment status of the riders using their app is.

Employment status issues

Advances in technology are altering the employment landscape. The gig economy is leading the change.

As the employment landscape continues to change, regulatory laws will have to keep up.

Deliveroo is making headlines for maintaining its firm stance that their delivery riders are self-employed. The company has reportedly approached the Irish government about making changes to employment legislation to confirm their preferred position on the employment status of its delivery riders.

At the moment, Deliveroo riders are deemed to be self-employed contractors. What Deliveroo is proposing is a “charter for secure and flexible work”. This would allow Deliveroo to offer better benefits to their riders without changing their employment status.

Employment status in Ireland

Irish law makes just one distinction in employment status. You’re either an employee or a self-employed contractor.

As technology advances and companies like Deliveroo keep challenging employment laws, it may see the introduction of another category of employment status.

The UK shows us what that might look like. There, employment status is divided into three categories:

  • A worker has a contract with an organisation that requires them to carry out work.
  • An employee works under a contract of service, which includes mutuality of obligation. Employees enjoy the full range of statutory employment rights.
  • Self-employed people are in business for themselves and carry out work under a contract for services.

Determining employment status

Each question of employment status in Ireland is determined on its own facts.

One party with a particular interest is Revenue, who aim to ensure that employment status is properly determined to maximise its employment-related tax take.

Until the existing laws are reviewed, their Code of Practice for Determining Employment or Self-Employment Status of Individuals is useful to clarify whether an individual is an employee or self-employed.

Signed, sealed, delivered?

The Government’s main priority is to prevent bogus self-employment and ensure that employment status is correctly determined. The questions raised by the Deliveroo model suggest that new legislation in this area is on the cards.

Have a question relating to employment status and self-employed contractors? Contact our advice line on +353 1 886 0350 to speak with one of our experts.

Book a call with a consultant

Complete the form below and a consultant will call you as soon as possible.

Book a call with a consultant

Complete the form below and a consultant will call you as soon as possible.

Latest Resources

Employer’s guide to lay-off in Ireland

lay-off in Ireland
It’s common for businesses facing a downturn in trade to let employees go on a temporary basis. As an employer, you may also need to […]

Long-term sickness absence: When to conduct an informal welfare meeting

Everyone gets sick, so short-term sickness absence is something all employers will have to deal with from time to time and tends to cause minimal […]

Notice periods: an employer’s guide

Notice periods: an employer’s guide
Notice Period: Within a business, it’s constantly necessary to re-evaluate and adjust workforce planning. Whether this is due to employees looking for different career paths […]

Olga Shevchenko

Director/Advocate, Immigration Advice Bureau

Olga Shevchenko specialises in immigration advocacy and consultancy, in particular, employment permit, visas, family reunification, citizenship, etc, for those seeking to visit, reside or invest in Ireland.

Olga provides extensive information, knowledge, and support to her clients, enabling access to positive solutions for people struggling to handle the immigration law.

Minister Neale Richmond

Minister of State, Department of Enterprise, Trade and Employment

Neale Richmond TD was appointed as Minister of State at the Department of Enterprise, Trade and Employment with special responsibility for Employment Affairs and Retail Business and the Department of Social Protection in January 2023.

Much of his work at the Department of Enterprise, Trade and Employment is with businesses, workers, their representative bodies and the State Agencies to ensure that the economic recovery and growth extends to all parts of the country. He works closely with the SME sector, including retail, on building resilience and on the transition to the green and digital economies.

Mark Carpenter

Director of Regulatory & Corporate Affairs, Sky

Mark Carpenter is Director of Regulatory & Corporate Affairs at Sky Ireland. In this role he has responsibility for External and Internal Communications, Public Policy and Regulatory Affairs and the company’s ‘Bigger Picture’ (CSR) programme. He also works closely with Sky Group teams on a variety of matters, in particular our partnerships with domestic broadcasters.

Prior to working at Sky, Mark worked as a Policy Officer in Houses of the Oireachtas and as a Management Consultant at Accenture. He has a BA in History from Oxford University and a PhD in Political Science from Trinity College Dublin.

Nora Cashe

Litigation and Compliance Manager, Peninsula

Nóra studied Law in Griffith College Dublin and qualified as a Barrister in 2008, practising in the area of Criminal law. She is also member of the Irish Employment Law Association.

Nora has extensive experience representing clients at Employment Tribunal hearings, Conciliation / Mediation meetings before both the Workplace Relations Commission and the Labour Court. 

Nóra is a member of the Irish Employment Law Association and engages with the WRC Adjudication Service as part of their stakeholder engagement forum.

Deiric McCann

Managing Director, Genos International Europe

Deiric McCann leads Genos International Europe – The EU division of a world-leading provider of emotional intelligence solutions. 

With over two decades experience at the highest levels of management, Deiric supports clients to develop the resilience, emotional intelligence, psychological safety and engagements of their employees.

Rhiannon Coyne

Senior HR Consultant, Graphite HRM

Rhiannon Coyne is a Senior HR Consultant at Graphite HRM and will be providing an overview of best practice on how to deal with complaints of bullying and harassment in the workplace. 

With a number of recent updates to employment laws, Rhiannon will take a closer look at employment equality and how it is interlinked to Health & Safety and what employers can learn from recent case laws.

David Begg

Chairman, Workplace Relations Commission

David Begg was appointed Chairperson of the Workplace Relations Commission (WRC) in January 2021.

David is also a professor at Maynooth University Institute of Social Sciences. Mr Begg’s extensive history in the trade union movement included leading the ESB Officers Association and Irish Congress of Trade Unions, stepping away from the latter in 2001 to chair international aid agency Concern.

David Begg was also previously a director of the Central Bank of Ireland between 1995 and 2010.